Rising tuition costs, lower enrollment, and unengaged students are problems many colleges face today. We use software and innovative services to automate and integrate business processes, lowering administrative costs, and keeping more students in school.

About ECSI

Did you know that ECSI delivers forward-thinking solutions, service excellence, and over 40 years of experience to the Higher Education Community?  It’s true.  Our depth of knowledge, our role as the industry’s trusted partner, and our role as an industry educator is taken with all seriousness and we want you to know that.  Still not convinced?  Just ask our 1,900+ college and university partners.

ECSI is about providing value to colleges and universities, not just providing a product or service.  Our SelectSM Solutions are more than just selecting options from a menu.  It is about customizing a solution that fits your institution’s needs.  Our solutions work in-sync to provide the highest quality with the most value.  ECSI's SelectSM solutions include loan servicing, payment processing, refund disbursements, tax document management, tuition payment plans,  account recovery, and many other outsource services.

Let’s not forget why ECSI is the leader in the industry.  Our knowledgeable staff will always make sure that you have the information you need.  And, our Client Support and Customer Service Teams, the highest-rated in the industry, are focused on answering your questions as well as those from students, borrowers and parents.

About Our Parent Company

Global Payments Inc. (NYSE: GPN) is a leading worldwide provider of payment technology and software solutions delivering innovative services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to accept various payment types and operate their businesses more efficiently across a variety of distribution channels in many markets around the world.

Headquartered in Atlanta, Georgia with approximately 11,000 employees worldwide, Global Payments is a member of the S&P 500 with customers and partners in 31 countries throughout North America, Europe, the Asia-Pacific region and Brazil. For more information about Global Payments, our Service. Driven. Commerce brand and our technologies, please visit www.globalpaymentsinc.com.

Management Team

Ron Farmer
President, Campus Solutions

Ron Farmer is the President of Campus Solutions, which is comprised of Heartland ECSI, Heartland OneCard, Heartland Billing Solutions and TouchNet+Heartland. Since 2007, when Ron began as Executive Director of Campus Solutions and MicroPayments, the division has grown from 25 employees to more than 480 employees. During that time, Ron has overseen five acquisitions. Before Heartland, Ron served as CEO of Revenue Technologies, a price management software company that was acquired by Oracle in 2007. From 1995 to 2000, he served as President of Debitek, the company that is now known as Heartland MicroPayments. Ron began his career first at AT&T, and then at Oracle. At Oracle, he held numerous positions, including Group Director of the Pharmaceuticals Vertical Industry practice. Ron received an MBA from the J.L. Kellogg Graduate School of Management at Northwestern University, and a Bachelor of Science degree from the world’s greatest institution of higher learning – Virginia Tech.

Eric Ives
Senior Director, Servicing Operations

Eric Ives was recently promoted to Senior Director of Servicing Operations. n this role, Eric is responsible for the oversight, performance, and delivery of all Heartland ECSI products. Eric has been with Heartland ECSI for 15 years and brings a wealth of industry knowledge. He has held multiple roles within the company including information technology, customer service management, and product development. Through Eric’s experience and extensive knowledge, he is able to ensure optimal performance across the company.

Tracy Schumann
Senior Director, ECSI Sales

Tracy Schumann has been a key player with Heartland ECSI since 2002. As the Senior Director of Sales, he is responsible for managing the company’s day-to-day sales strategy and execution, establishing new client relationships and expanding the current client base. With 20+ years of sales experience, he manages the entire Heartland ECSI Sales Team. Before joining Heartland ECSI, he was a President’s Club, award-winning, Area District Manager & Sales Training Manager with Automatic Data Processing (NASDAQ: ADP.) Tracy holds a Bachelor’s degree in Business Administration from the University of Pittsburgh.

Lori Carbonara
Senior Director, Product Management & Marketing

Lori Carbonara oversees product management and marketing at Heartland ECSI. In her role, Lori is responsible for managing product strategy, marketing strategy, and supporting the organization in the development and enhancement of new products and features. With 25+ years of product and marketing experience, Lori brings the expertise necessary to oversee product strategy that meets Heartland ECSI's goals and objectives.


Great companies are the result of great people.

Since our inception, Heartland Campus Solutions ECSI has benefited from the skills and commitment of exceptional people. Today, as always, we seek the best talent to build on our 40+ years of success.

In return, Heartland ECSI employees can enjoy a supportive environment, outstanding opportunities for professional job growth, and a chance to help Heartland ECSI continue to be the best in the higher education industry and provide innovative solutions and service excellence for colleges and universities across the country.


Open Positions In Warrendale, PA

Associate Customer Advocate

Collection Specialist

Corporate Recruiter

Marketing Supervisor

Outside Sales Representative

Production Processing Representative

Supervisor, Production Processing